For providers
Refer a patient in a few minutes.
Eden Medical Supply partners with physicians to supply continuous glucose monitoring systems, orthotic braces, and other supplies to their patients. Your office sends the order and documentation; we take on the insurance verification, prior authorization, and follow-up so your staff doesn't have to.
How referrals work
Three steps to delivery.
01
Submit the referral
Send the signed order and supporting documentation by phone, fax, or email.
02
We handle the paperwork
Our team verifies insurance coverage and manages prior authorization directly with the payer.
03
Patient receives supplies
The device or brace ships to the patient when everything is approved.
Referral checklist
What we need from your office.
Sending these four items together helps us move the referral forward without a follow-up request.
Signed prescription or order
A completed, signed order for the CGM system or brace being requested.
Chart notes or documentation
Supporting notes that establish medical necessity for the device.
Patient insurance information
Plan details and member ID so our team can verify coverage.
Patient contact information
Phone and address so we can reach the patient and arrange delivery.
Ways to submit
Send a referral the way that suits your office.
By Parachute Health
Search Eden Medical Supply and send a direct referral through the Parachute Health platform.
Open Parachute HealthProvider support
A team dedicated to your office.
Physician and office-staff questions go to a dedicated support team, separate from patient support, so your staff can get status updates and documentation answers without waiting in a general queue.
- Provider line
- 800-838-3560
- Fax
- 866-292-6645
- Mailing address
- 7300 N Federal Hwy, Suite 102
Boca Raton, FL 33487
Ready when you are