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Doctor and Patient

Physician Resources

Welcome to Eden Medical Supply!  Our goal is to establish a great relationship with both new and referring physician's offices.  By working together, we aim to provide the highest level of care for our patients.

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Eden's Order Forms

Refer a Patient Today

If your office has patients that could benefit from the use of any supplies, please click the buttons below to download our fillable order forms to refer a patient.  An order form of yours works as well!  

You can also find us on Parachute Health for electronic referring.

Direct Contact Information for Providers

Phone

800.838.3560 option 2

Fax

866.292.6645 

Address

7300 N Federal Hwy, Suite 102

Boca Raton, FL 33487

Hours

Mon - Fri: 9am - 5pm EST
​​Saturday: Closed
​Sunday: Closed

  • What CGM devices can you supply?
    Eden Medical Supply can fulfill orders for FreeStyle Libre 3, Freestyle Libre 2, and Dexcom G7.
  • Our office is receiving faxes and calls but we did not order anything.
    Most of our patients expressed interest in one of the supplies that we offer by reaching us directly. As Rx only devices, Eden Medical contacts the physician provided by the patient to facilitate the order and get approval before shipping anything to the patient.
  • How do I refer a patient?
    Simply download one of our fillable order forms (or use your own) and fax the completed form to (866)292-6645 or email info@edenmedicalsupply.com. It's that easy. One of our team members will be in touch to ensure we have everything we need to properly supply the patient.
  • Our office sent you a signed order but the patient has not received any supplies yet.
    We are sorry to hear this. If a signed order is on file but not fulfilled, it could be due to a number of reasons. This includes insurance verification, missing required documentation like an AOB or supporting medical records, or something else. Please contact our office at 800.838.3560 for an update if you have not yet received one.

Insurance Coverage Criteria for CGM

To be eligible for coverage of a CGM and related supplies, the beneficiary must meet all of the following initial coverage criteria (1)-(5): 1. The beneficiary has diabetes mellitus (Refer to the ICD-10 code list in the LCD-related Policy Article for applicable diagnoses); and, 2. The beneficiary’s treating practitioner has concluded that the beneficiary (or beneficiary’s caregiver) has sufficient training using the CGM prescribed as evidenced by providing a prescription; and, 3. The CGM is prescribed in accordance with its FDA indications for use; and, 4. The beneficiary for whom a CGM is being prescribed, to improve glycemic control, meets at least one of the criteria below: -The beneficiary is insulin-treated; or, -The beneficiary has a history of problematic hypoglycemia with documentation of at least one of the following (see the POLICY SPECIFIC DOCUMENTATION REQUIREMENTS section of the LCD-related Policy Article (A52464)): 6. Within six (6) months prior to ordering the CGM, the treating practitioner has an in-person or Medicare-approved telehealth visit with the beneficiary to evaluate their diabetes control and determined that criteria (1)-(4) above are met. CGM Continued Coverage Every six (6) months following the initial prescription of the CGM, the treating practitioner conducts an in-person or Medicare-approved telehealth visit with the beneficiary to document adherence to their CGM regimen and diabetes treatment plan.

Helpful Documentation

For your convenience, here are a few letters created by CGS Administrators outlining documentation requirements and other important information regarding DME supplies.

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